Defensive lawyering may explain why law firms don’t make bigger investments in contract template systems

October 26, 2009

in Contract Management Dept, Legal Dept

Why don’t law firms don’t make more use of automated-template systems for drafting contracts? I suspect that lawyers’ psychological need for defensive lawyering is right up there with the factors listed in Ken Adams’s blog posting.

Defensive lawyering is a powerful incentive to custom wordsmithing

Lawyers want to do a good job for their clients for its own sake, of course. But they also want to avoid loss of reputation and malpractice claims.

This is a big psychological incentive for defensive lawyering — and I strongly suspect that, in many a lawyer’s mind, no contract template can do as good a job of protecting the lawyer as a document that the lawyer himself has wordsmithed.

Add to that, the economic incentive of hourly billing.

You now have two powerful incentives in favor of custom wordsmithing over document-assembly projects.

The psychology is different when trade associations’ standard forms are available

Commenter Meade Ali points out that in the financial-services industry, lawyers make extensive use of standard contract forms developed by industry associations such as ISDA, SIFMA, and NAESB.

I think the psychological analysis is different here. I suspect that lawyers feel less vulnerable to being criticized when they’re using a form that the client’s own industry group has prepared, reviewed, and encouraged for use.

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{ 3 comments }

1 Adine October 28, 2009 at 2:16 pm

Custom wordsmithing and document assembly don’t have to be mutually exclusive. The lawyer can use his or her own words to create a document [template] which is then automated for reuse. The lawyer can also draft his/her own clauses for future versions of that document. By automating documents, there is less need for defensive lawyering, because the lawyers can be assured that they are always using a well-crafted, compliant document.

2 DCT October 28, 2009 at 3:38 pm

@Adine, you have a point, but it can be difficult to get lawyers to invest even minimal time in doing what you suggest, possibly because they have a hard time envisioning the eventual payoff.

As my old law firm’s chairman once said, after he and I had lunch with a document-assembly vendor, “This guy is selling woodworking tools, but what I need is furniture.”

Thanks for commenting.

3 Adine November 4, 2009 at 8:49 am

@DCT, I agree it can be tough getting lawyers to invest in template automation. As you note, the ‘billable hour’ provides a huge disincentive. What’s needed is for law firm leadership to take a longer term view. That would give them the freedom to invest the requisite time upfront so that clients obtain a more cost-effective service which still meets the firm’s ROI requirements.

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